my site uses WooCommerce to sell downloadable PDFs which should have clickable links, but when these PDFs are downloaded after purchase, the links are no longer clickable. I’ve searched everywhere I can think to try to find a resolution to the problem. Has anyone encountered this before?
I’ve tried downloading with multiple browsers and opening the files in Acrobat and Preview, to no avail, so I think it looks like the links are being removed on upload to the site. I use an image optimiser (Smush) to process images on upload to the site, but this doesn’t affect PDFs.
I’m a little perplexed, any insight would be much appreciated.