RCA VOYAGER STUCK ON THE VOYAGE SCREEN

Hello everyone im new here after searching online trying to find answers to the problem im having I came up empty,im reaching out now with hopes someone can help the voyager is a RCT6873W42BMF8.after doing a wipe data/factory reset that didn’t fix the problem after doing it the voyager logo comes up and stays on nothing else happens,why is this happening and how can I fix it also after doing a reboot in safe mode its now telling me the Gboard has stopped working and one another thing how do I apply the update from ADB