My game brick zen ( https://play.google.com/store/apps/details?id=com.skywalkgame.brickzen ) passed 500 downloads on April 1st 2019. However in playstore it still shows as 100+ downloads where as it should be 500+ downloads. Usually it takes a couple of days to reflect the changes in playstore but even after 2 weeks there is no effect.
I tried contacting the support team for developer console but they are not responding to my emails.
I did some research and found that there are games in the trending section of playstore with more reviews than the number of downloads (downloads as per playstore). perhaps they are having the same issue.
Is there anyone having the same issue ? Is there any possible fix ? Or any suggestion to get google’s attention to fix this problem because as far I checked they haven’t addressed this issue, which they should have being a responsible company.