On-the-spot B2C IT Support Services – Highly Scalable & Automated

Case Summary

This website, positioned between the consumer (who is seeking help) and the supplier (IT technician) sells remote (or on-site) (B to C) computer support services using a highly scalable, flexible and dynamic booking system, troubleshooting time for IT technicians.

The monetization model is based on a fee-for-service payment or maintenance subscriptions to secure the recurring revenue.

Customers (non-IT professionals or those with limited knowledge) can choose…

On-the-spot B2C IT Support Services – Highly Scalable & Automated