Moto Z2 Play ROM REQ fastboot/recovery flash-able (latest, 2019 February or March?)

I accidentally bricked my Moto Z2 Play and after flashing 2018 ROM boot stuck at bootloader warning with error “Bad ID”. I hope it’s just because this ROM is too old and somehow flashing the one that was there before will fix it. So I’m looking for a latest, I don’t remember exactly, 2019 February or March ROM, preferably fastboot flash-able.

Many thanks in advance!

Moto g 1st gen getting “unfortunately google play services has stopped” message even in safe mode

I hope you can help.

I have a moto g 1st gen phone and for the last two days I have had the dreaded “Unfortunately google play services has stopped” message.

I cannot “force stop” the app as suggested elsewhere, since the only buttons still working are “disable” and “manage space”.

The “force stop” and “uninstall updates” buttons are greyed out.

The “clear cache” button is not greyed out but doesn’t do anything when pressed.

I have tried changing to “safe mode” and even then I still get the same “unfortunately….” message. Apparently that means it isn’t a problem with any of my many installed apps (?)

I cannot update the app manually as it doesn’t exist on “play store”.

I did have an incident yesterday where Norton closed down internet access for a time, having discovered “malware” in an app which I then had to delete to reinstate the internet connection and continue using the phone. I can’t remember if the play services message was appearing before that incident or not.

Please advise in straightforward terms what I can do next – is a factory reset my only option or could you suggest something else? If you can suggest something else, please advise in simple terms what I need to do and where to find what I need, if you can.

The version of Google play services I have on my phone is Version 9.4.52 and obviously it isn’t running the latest operating system as there was never an upgrade available for my phone.

Thank you !

Suddenly VOLTE not working on my moto g4 plus

I was using VOLTE services (from reliance jio in India) seamlessly since November 2016, but since June 2017 it suddenlt stopped working. I get an error “Unable to place call. Please try another method” while trying to make a call. I am able to access the internet and make/recieve calls from the Jio 4G Voice app.

UPDATES:

  • I have enabled “enhanced 4G LTE mode”
  • Did a factory reset
  • My jio connection is on and working. Also, I can place/receive calls from the Jio4GVioce app which means the service is working fine.

Can’t access storage and sd card of Moto G4 when connected with USB to computer and in MTP mode

I have a Motorola Moto G4, marshmallow 6.0.1. When I connect it to my computer via a USB cable, it charges, and the computer detects the device, but I cannot see the contents of it, namely of the sd card inside. I also changed the USB mode to File transfer (MTP).

I have contacted Motorola already and I tried everything they told me to do (USB debugging option, etc.), but to no avail. They said that there might be a problem with the computer, but I’ve used this computer already for this operation (but on other phones) before.

I have confirmed that it works on other computers, so I am also pushed to believe that it is the computer’s fault. I also installed every driver from Motorola’s website.

I deleted the cache already and performed every suggestion in a similar thread, still not working.

Any help would be appreciated. Thank you.

possible to access internet on moto e4 via usb connection to ubuntu desktop computer?

Just bought a motorola moto e4. This is the first cell phone I have ever used, so I don’t know much about them. Is it possible to access the internet on my cellphone via my xubuntu 18.04 desktop comp with a direct usb connection? I have a plugables adapter which works when I plug it into the cellphone and then into my cable modem/router via lan. But this drains the battery fast. I would like to access the internet on my phone while at the same time charging the battery. (I can charge the battery and access the net on my phone via wifi from my modem/router, but prefer not to use wifi if possible).

I have installed mtp-tools and jmtpfs. When I plug the phone into my xubuntu 18.04 desktop, an icon for moto e4 appears on the desktop. I swipe down from the top on my phone and there is written “USB for file transfer” (Other options are “charge this device” , “transfer photos” and “use device as midi” . I have selected “use for file transfer” but still have no internet on the phone. Can anyone help? Please note I am not very expert with linux, so don’t assume too much knowledge on my part.

Update: I enabled usb tethering on my phone and it now says the phone is tethered, but I still have no internet access on phone. Is there a setting in xubuntu 18.04 that must be changed?

How to Turn off App Suggestions From Launcher on Moto E4 Plus

This is my first question on this community. I was wondering is there a way to disable App Suggestion(Recently used) from the Launcher on Moto E4 Plus Running on Android 7.1.1

Also I wanna disable the google now which appears on the home screen when we swipe from left.

I have disabled them until Marshmallow. But I don’t see any option to disable these 2 on Nougat 7.1.1

How can I fix a charging problem on Moto G5 Plus?

A Moto G5 Plus device (Android 8.1.0) was charging and performing normally with a healthy battery response.

One morning, instead of being at 100% (expected after charging all night), the phone reported 61% (unexpected after charging all night). This was with the same charger I always use, which is the one that came with the phone.

Settings > Battery reports that the phone is charging, but the reported charging percent does not increase at all. So if I plug it in at night with 42%, it says 42% again in the morning.

The device is discharging at a normal rate. In other words, given a certain level of charge, and not plugged-in, the battery lasts a normal/long/expected amount of time (many hours with just a few battery percentage points down).

Theory of Cause: Not Slow Decline

Because of the suddenness and severity of the difference between the former and current observations, the likelihood of this being attributable to simple wear on the battery seems unlikely. That leaves a software problem as a more likely cause.

First Action Tried: Clear Cache

I read that clearing cache could help, so I tried that by doing the following:

  1. Press Power and Volume Down and hold a long time until you see the screen have a “weird menu” thing
  2. Press and release Volume Down until you see Recovery Mode. You’ll see an Android on it’s back with a triangle/exclamation mark.
  3. Hold the Power button and then press and release Volume Up then release all buttons. You should see a list of actions.
  4. Use Volume Down to scroll to wipe cache partition, then press and release Power to activate.
  5. Use Volume Down to scroll to reboot system now, then press and release Power to reboot.

First Action Result: No Change

Symptoms seem to persist as before: while plugged in and while the phone reports that it is charging, the percent reported does not increase.

Diagnostics

Because I’m an Android developer, I have access to Logcat in Android Studio. I see this reported periodically in the logs:

POWER_SUPPLY_VOLTAGE_NOW=4394353, POWER_SUPPLY_CHARGE_RATE=Normal, POWER_SUPPLY_HEALTH=Good, POWER_SUPPLY_CURRENT_NOW=124510, POWER_SUPPLY_PRESENT=1, SUBSYSTEM=power_supply, POWER_SUPPLY_TEMP=302, SEQNUM=3965, ACTION=change, POWER_SUPPLY_NAME=battery, POWER_SUPPLY_STATUS=Charging, POWER_SUPPLY_CHARGE_COUNTER=3038000, POWER_SUPPLY_CAPACITY=32, DEVPATH=/devices/soc/qpnp-smbcharger-17/power_supply/battery}

This is with the USB cable is plugged into a computer, of course.

The POWER_SUPPLY_VOLTAGE_NOW value ranges from 4394xxx up to 4397xxx, indicating the PC is offering a slightly different voltage over time or that the phone reads the voltage slightly different (0.07%), which seems normal.

The POWER_SUPPLY_CURRENT_NOW value ranges from 91xxx to 354xxx, but mostly is around 112xxx. This variability probably has to do with how much activity is going on in the phone and whether the screen is on. This also seems normal.

The POWER_SUPPLY_TEMP value started at 317 (when I first started logging) to 275 (after an hour). I’m not sure what this change (-13%) means, if anything. Probably because the screen was on earlier in the log and mostly off later in the log.

The rest of the fields seem not to be changing over time.

Second Action Tried: Lower Temperature

Knowing that some phones have had issues with getting too hot while charging, I thought that maybe this was an aggressive safety thing that was being incorrectly triggered. The phone was NOT getting even slightly warm when charging, but I thought I’d put it in the freezer while being charged. I put it in the freezer for an hour or two with the cord attached.

Second Action Result: Improved, But Not Resolved

After charging the phone in the freezer, the phone did show a higher battery percent. The reported percent was erratic, though. It jumped around from the 90% range to the 30% range. The reported percentage changed as I plugged it into the charger and removed it from the charger.

Third Action Tried: Plugged in While Off

To reduce the number of programs active during charging, I powered the phone off and left it connected to the PC. Based on the PC’s reaction to the USB connection, I can tell that there’s still some kind of processing going on in the device, but I thought it might make a difference. The device reported 32% at the start. It indicated that the device was charging.

Third Action Result: Same Symptoms

After leaving the device connected for an hour, it still reported 32%, so the main symptom of this question persisted, even if the charging activity was undertaken while the device was “powered off”.

QUESTION:

Is there an action or set of actions I can take to get the device to resume normal charging behavior?