Wildcard SSL issued by Plesk not working for subdomains

I’ve got a Plesk setup which issues Letsencrypt certificates and hosts part of my client websites. When passing the _achme-challenge and receiving a wildcard certificate / installing said certificate it seems that part of the subdomains which aren’t hosted with me still give a certificate error.

My setup in the DNS is currently as follows:

  • domain.com – A informational website hosted on my Plesk server.
  • dev.domain.com – A separate dev site hosted on another IP address eg 123.481.123.12
  • live.domain.com – Another application entirely, hosted by me and working with the current SSL

As far as I understand this, the other party from dev.domain.com also needs to install a wildcard certificate on their end? Or is there something wrong with my certificate itself.

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Setting up FTP for AWS Windows Instance (using Plesk)

I’m trying to have a developer set up a licensing server on my website through Plesk. I have a Windows AWS instance.

I’m admittedly new to this and have spend about six hours trying to figure out how to get FTP to work — I’ve used a bunch of tutorials but keep running into dead ends.

What is the easiest way to do this? When I tried to download the FileZilla server, it won’t let me install the file (the file type after downloading is “All files.”). When I try to set up the FTP through the Plesk interface, I can’t get it to connect from outside the instance (I’ve already set up inbound access through the AWS console, but no matter what port I use, it won’t connect).

Would really appreciate any advice here. Happy to provide more detail if needed — thanks so much.